Issue - meetings

IT Directors Report

Meeting: 24/09/2019 - Strata - Joint Executive Committee (Item 10)

10 IT Directors Report- Strata Performance Report covering period May to end July 2019 pdf icon PDF 4 MB

Minutes:

The Strata IT Director presented the report on the last five months of activity, the aim being to provide background to the core areas of specialisation within Strata and identifying key activities, successes and areas for improvement.

2019 was proving to be a very productive and successful time for Strata.

 

The presentation is attached to the minutes.

 

The Head of Security & Compliance advised Members on the health checks that Strata regularly undertake to ensure that the systems were secure.

 

Members welcomed the appointment of a Climate Change Champion, work on low carbon services including the use of the Ecosiasearch engine (https://www.ecosia.org/) and the positive feedback from the IT Health checks.

 

Strata Joint Scrutiny Committee had considered the report at its meeting on 4 September 2019.

 

RESOLVED that the report be noted.

 


Meeting: 04/09/2019 - Strata - Joint Scrutiny Committee (Item 17)

17 IT Directors Report- Strata Performance Report covering period May to end July 2019 pdf icon PDF 4 MB

Minutes:

The Strata IT Director presented the report on the last four months of activity, the aim being to provide background to the core areas of specialisation within Strata and identifying key activities, successes and areas for improvement.

2019 was proving to be a very productive and successful time for Strata.

 

The successes include: a high level of end user satisfaction, Global Desktop and Global Comms platform having excellent levels of system availability; the migration of staff for Agile working at Exeter City Council is progressing well and initial feedback is very good; the Business Systems team are leading on the discovery phase / requirements gathering phase of the new Finance and Income Management system across the three authorities; the Service Desk team continue to provide an exemplary service; the Infrastructure team have been working with the Supplier Manager to look into the costs of mobile devices and networking. We have already been able to negotiate a £6k per annum saving from Vodafone; the Security and Compliance have deployed ‘Mimecast’ the new content and email filtering system; the dedicated IT trainer is proving invaluable in assisting Members with their migration to ipads, and is now leading on Climate Change as Strata’s Champion; and Strata staff are excelling in supporting the ever growing IT demands and needs of the three authorities.

 

It was agreed that the Customer Services Plan and glossary of terms be circulated to the Committee.

 

RESOLVED - The report be received and noted.